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ny life sent us a polcy 8 years ago my dad was never able read and right my mom trusted the agent, as we had the ogaial polcy i went throw it i found it was missing key pages to tell what kind polcy it was, so i ask them send us a copy the copy was missing pages, but i...
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#1189332
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New York Life Insurance - Professional scam artists

I worked there for about 5 months. They lied about training pay.. lied how much my first check wouls be.. i got so behind on bills and to boot tried to make me pay money when i quit! I was reamed out for being late to " call center " when i wasnt getting paid for it and wasting thr gas i didnt have on the money i wasnt making . This place ia an absolute joke
#1187647
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In 1993 I converted some term coverage to whole life. The premise was that in about 9 years there would be enough cash value that the dividend would pay the premium going forward. After about 11 years I was still being invoiced and my agent said that dividends had been...
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1.7
I didn't like
  • Poor attitude
  • Uncaring
#1158843
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On December 2014, I met with an agent with New York Life.I signed up for an IRA. My initial investment was $2000. Additional amounts were to be deducted from my checking account monthly to increase my investment. Last month, while sorting through personal files, I...
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Anonymous
Ian Roth

Write a letter to the Customer Complaint area. Attention. Jeff SternbergThey have a requirement to respond within 10 days. Also, file a complaint with FINRA and the SEC. Watch...

1.0
I didn't like
  • Non responsiveness
  • Very poor customer service
  • Fallacious advice from a completely uninformed staff
#1106792
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New York Life Insurance - Screwed by new York life

I just received a notice from new york life that the premium that i have been paying since 1992 will be going up $103,00 a month and they want a check for over $300.00 right away or my policy will lapse,. No warning no letters telling me this was going to happen. What a bunch of crooks no wonder tge CEO is stealing millions in compsenation from customers
1.0
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
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#1081217
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Short Review on February 14, 2017

The worst experience of my life please people dont go there scam...
1.0
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1008354
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I was no longer with my employer since August 2016. I had made calls to cancel my policy. I called my local agent who seemed to never be available. I was told by another agent who was helping with the transition to the new local agent that I didn't have to do anything,...
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1.8
#997385
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I have tried since August to get answers about my 93 year old dads long term care policy.. i gave them all medical releases from his his rehab center, medicare home health care etc. They told they never received any records from anyone in the recent past.. i now have...
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Anonymous
Nicholas H. Mook

I have the same problem with NY life Long Term Care. They aren't paying out. I phone them and they say they are back logged another month, or, they say it will be in the ban...

#983533
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Short Review on December 28, 2016

Recieved a check for $8000+, told it was a scam....no, can't be!
1.0
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Billing Practices
#981266
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I am a new agent at the Edison Office in NJ ( been working there for the past 18 months) Outstanding company to work with. Yes, it is a tough job, definitely not for everyone. If you work 50 hours a week with a fantastic attitude, you should make $ 4000 to $ 5000 a...
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Anonymous
krishan

We have 7 policies with NYL. 6 put of 7 are fully paid now all of a sudden getting the letters about my husband that dividends not enough to pay for the policy and asking more...

Anonymous
Anonymous

I seriously doubt it as I found out from. Letter I received yesterday upping my premiums up by $103.00 a month and telling me I owed them $330.00 all of a sudden for a Police ...

#969847
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